Public-Private Partnerships in E-Government: Experiences from Other Countries and Lessons for Vietnam

NGUYEN THI LE THUY, MAC THI HAI YEN

Abstract


Public-private partnerships are seen as a model for e-Government service development and delivery in both developed and developing countries. The PPP model helps to increase opportunities for both the public and private sectors to serve their customers more effectively and efficiently. However, there exist challenges and issues in PPPs manifest in a number of unsuccessful cases. This paper aims to investigate experiences of public-private partnerships in e- Government from other countries such as Singapore, Malaysia, and Korea.
These countries are typical examples of successfully implementing e-Government based on the strong partnerships between the government and the private sector. Each country has developed their e-Government in a specific circumstance, which leads to different success factors. While Singapore focuses on encouraging the private sector to do more, Malaysia emphasizes the need to have a comprehensive PPP model for e-Government implementation, and Korea, the leading country in
e-Government applies an effective model whereby the government plays a strategic role and works closely with the private sector to make necessary investments. Based on those practices and experiences, the paper provides appropriate lessons for further development of public-private partnerships in e-Government in Vietnam.

Keywords: e-Government, information and communication technology (ICT), private sector,
public-private partnerships.

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Department of Public Administration
KHON KAEN UNIVERSITY.
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Faculty of Humanities and Social Sciences,
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